Choose compatible hosting
Use your own compatible hosting, or add our SSD hosting for €114 per year with unlimited storage and traffic.
Prepare before installation
Taxi Booking Script Installation and Support
Use this checklist to prepare suitable hosting, access, company information and third-party accounts. Clear preparation reduces delays and unnecessary questions during installation.
Technical checklist
What must be ready
Provide working credentials through a secure agreed method and verify that the environment meets the requirements before work begins.
Database access
If you use your own host, provide the database name, user and permissions needed to operate Taxi Booking Script.
File access
If you use your own host, provide FTP or file access with permission to configure the correct website directory.
Domain and DNS
A domain you control, pointing to the selected hosting environment when the website is ready to go live.
SSL certificate
SSL is included with our hosting. With another provider, confirm its HTTPS certificate before launch.
Email delivery
Email accounts are included with our hosting so confirmations and invoice messages can be configured and tested.
Information needed for configuration
Taxi company details
- Legal and trading company name
- Address, telephone and email details
- Service area and operating times
- Company and invoice information
- Customer terms and privacy content
Booking configuration
- Vehicle names, images and capacities
- Fare, fixed-route and surcharge rules
- Availability and closing periods
- Languages and payment choices
- Confirmation and invoice preferences
Installation process
Access check
Verify hosting, database, domain, SSL and supplied credentials.
Install software
Place the application and connect it to the prepared environment.
Configure
Add the agreed company, booking, fare, fleet and communication settings.
Test and hand over
Test customer and admin workflows before accepting live bookings.
Support boundaries
What standard support covers
Support should focus on the supplied product and confirmed installation scope. Hosting companies and third-party providers remain responsible for their own services.
- Questions about the supplied Taxi Booking Script functions
- Clarification of the agreed installation or website scope
- Product issues that can be reproduced in the supplied system
- Guidance to the relevant knowledge-base article
Separate: server repairs, provider approval, domain disputes, third-party outages, custom development and damage caused by external changes are not standard product support.
Before reporting a problem
1. Check the knowledge base
Search the relevant category and follow the preparation or testing steps.
2. Record the exact step
Write down the page, action, expected result and actual result.
3. Save evidence
Provide a screenshot, booking reference and error message without sharing passwords publicly.
4. Check third parties
Confirm that hosting, email, payment and Google services are operational.
Installation questions answered
Do I need my own hosting?
The €450 standalone package uses your compatible hosting. With the €1,000 complete website, you may provide compatible hosting or add our SSD hosting for €114 per year.
What does your hosting include?
Unlimited SSD storage and traffic, SSL, email accounts, daily backups retained for three months and a 99.9% uptime target.
Is a domain included?
No. You provide your own domain and keep control of its registration and DNS settings.
Can you install the system without access?
If you use your own hosting, working file and database access are required. With our SSD hosting option, you still provide the domain and required company information.
How fast is installation?
Installation is completed within two working days once the required information, hosting choice and access are ready.
Should I change passwords after handover?
Yes. Use secure password sharing during the project and rotate temporary credentials after installation and testing are complete.
Who is responsible for backups?
Our hosting includes daily backups retained for three months. If you use another host, confirm its backup and restoration conditions directly.
Most questions are already answered
Use the knowledge base for product, pricing, hosting, booking, payment, invoice, language and website questions before contacting support.